nzxt customer service reddit

NZXT HQ 15736 E. I emailed them a number of times with my support ticket but they never replied.

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City of Industry CA 91744-3927 Tel.

. Facebook Twitter Instagram YouTube Twitch Reddit TikTok Discord. If you have another drive you can use your pc in the meantime and installing a drive is incredibly easy. Nothing damaged and their support was quite helpful with shipping updates and such.

It was my dream to gave an nzxt 700 case with a beautiful white build inside for years. The plan was to move the Z63 to the intel ATX build and put my ITX system where the Z63 is now in the H1. NZXT LetsBLD Support Portal Select below to Submit a New Request or Check your Existing Requests.

NZXT is a great company to do business with and has a quality product. Very nice still enjoy it on non-NZXT builds. I just finished a new build and the best case size and layout available to me was NZXT.

I purchased the NZXT BLD Starter PC PLUS WHITE as COVID-19 struck and my iBuyPower gaming PC of 7 years had finally broken down graphics card went bad. Build a custom gaming PC with the NZXT BLD Service. Build a custom gaming PC with the NZXT BLD Service.

My h510 elite side panel broke and I submitted my invoice and serial number but havent gotten a. But our award-winning customer service team is also here to help with any issues. With BLD you save the time waiting for each component to arrive and the.

TEAM WORK Our teamwork inspires people to make their best contributions- we share lessons learnt identify areas to improve upon and celebrate our shared accomplishments. NZXT has some nice PC cases even with a few issues with threaded holes. Build the Extraordinary with NZXT.

Instead of reading reviews from two or more years ago give this company a chance. Tickets get deleted without any action phone calls result in sitting on hold for hours resulting in being cut off and chat requests sit there for hours. Who are we kiddingwe all know time is best spent gaming.

I bought the highest end for every part though nzxt in January 2022. All I want to do is build this system. After about a month with no confirmation email I started emailing nzxt support asking if the parts had shipped.

NZXT is notorious for not answering support requests even more so in the last few months. Highly highly recommend this company. Fed up with NZXT not responding to legit customer service requests.

I tried the online support chat but it was down. I did talk to a Shelby last week and he was super helpful but he also sounded VERY overworked. The customer service is horrible.

So my case had a fan die within a couple months and I wanted a replacement. Installing the M2 NVME SSD. The parts came around to 3800 and was well over 4000 with build and taxes included.

I know NZXT is short staffed but Ive called no less than 20 times each time the estimated wait is 4-10 minutes and Ive waited 30 min every time. AMD Ryzen 5 2600 6-Core 34GHz. The customer service representative explained that she could not send a replacement until the shipping company provided a claim number which could.

BLD Kit Version 2 K120 Cooler Level 1. It makes me regret that I just ordered an NZXT H1 for another system too. Aim to include as much information and detail in your request as possible to reduce delays between replies.

If no it might be better to arrange nzxt to send you an HDD only and then have you put it in your rig yourself. Ordered a Samsung 970 Evo but they gave me the Samsung 860 Evo instead. - Gave me the wrong SSD.

FIRST OF ALL THEIR WARRANTY FOR REFUND IS ONLY 2 WEEKS AFTER DELIVERY DATE BE AWARE. For some reason NZXT is making it difficult to get an LGA 1700 bracket. Customer service refunded me the difference in price between the two SSDs.

I keep purchasing because the customer service has been great. Bought a Hue from them one of the four LED strips wasnt working so I submitted an RMA which they took a couple of days to process when I finally got the replacement LED strips after a week they sent me two LED strips instead of one and I thought they were being nice but both of them ended up being faulty. If you have any questions or if you have any doubts please contact the NZXT customer service at.

I always will give props to NZXT for prompt fantastic customer service. A replacement part was taking too long so they offered me a free item in a given tier so I got a free Puck. For me it has been fantastic actually.

If yes easy fix yourself. Return the products in their original packaging in as-new condition along with any media documentation and any other items that were included in your original shipment. Its important to us that our customer service is reliable receptive prompt in follow ups and offers easy-to-use self-help tools.

Tbh when sending a PC. What a pain this has been. Fantastic system and great customer service.

They revamped their whole website and their quality to a way higher degree. They have resolved every issue I had with zero pushback and parts were shipped in a timely manner. Installing the AIO Cooler.

In total I paid 1206 for the PC shipping and and extra 100 processing fee. I think a lot of people are impatient. Anyone whos ever bought a product outside of Japan or.

1-626-269-5276 Effective Date May 24th 2018 Your personal privacy and data security is. Handy lil thing to have for headsets. NZXT Customer Service is Trash.

MSI GeForce RTX 2070 ARMOR 8G. In the product description NZXT refers to the warranty provisions applicable to the respective product. I pmd the customer service mod for this subreddit twice who Ive talked with previously.

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